Adding value to your Business

Why Outsource some of your business process !

CODIAC is an IT outsourcing company that provides you with customized BPO Services and  solutions that are tailor-made for your business requirements. Our business process services are scalable to adjust to your business goals and our areas of expertise range across multiple industries and verticals.

 

Business Process Management

Make your organization more agile, improve customer satisfaction and experience and achieve operational savings -all the time. With our BPM services through our “Smart Basics” delivery model coupled with strong transition methodology & robust governance model, organizations can propel forward. You can quickly automate business processes and increase productivity using proven workflow management tools and integration software packages. With extensive global experience across industries, we can create a flexible process platform tailored to your business needs. In addition, Codiac has deployed Hub n Spoke BPO model where services get delivered in both Urban & Non-Urban centres in India to take advantage of low-cost operations, backed by proven in-house practices and delivery mechanisms.

 

Our Business Process Outsourcing Verticals BPO

Technical service desk support Online


Harvesting, matching, auditing, and cleansing tasks


Data transformation (in various formats)


Product usability training/demo and deployment



Order management and transaction processing


Research, analysis, and reporting services


Review, verification, and validation of data


Billing and collections of AMC with accounting



Data and content management (website and portals)


QA of data displayed on the application


24/7 Dedicated Chat and email support


Survey and Lead generation from existing clients

Deliver excellence to clients

Our focus is on providing comprehensive solutions over services, using technologies, surpassing client expectations.

Codiac understand the importance of implementing the processes without business impact at the transition stage. Also critical to a successful transition and implementation, is overcoming various unforeseen scenarios; we provide that “Agility”.

Our Team believe that the client doesn’t need mere services, but they need a comprehensive solution to manage their services. We at CODIAC deploy a “Solution Approach” to every activity that we deliver by identifying areas of optimization and provide a cost benefit to our clients. We use various technology platforms to design the delivery model for service requirements.

What

Clients Say

We do not only provide BPO Services but we also offer a wide array of related services such as IT Consulting, Software Development, Knowledge Process Outsourcing and several others.

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